Last updated October 26, 2026
Privacy Policy
Slotward is operated by Montgomery Appworks LLC, 9905 S Pennsylvania Ave Ste A, Oklahoma City, OK 73159. Questions about this policy go to support@montgomeryappworks.com.
Who this covers
Shop owners create accounts. Their clients do not. A client who books an appointment is the shop's customer. We store the details the booking form asks for so the shop can run the visit and the cancellation rule.
Information we collect
- Account data: name, email, and a password hash. We do not store the password itself.
- Shop data: name, booking link, business type, city, phone, hours, services, prices, deposit rules, and cancellation policy.
- Appointment data: client name, email, phone, the service, the time, the deposit amount, and whether it was paid, kept, or refunded.
- Rental item data: the item name, description, quantity on the shelf, price per day, security deposit, whether the item is active, and its sort order.
- Rental booking data: the item name, quantity, pickup date, return date, client name, email, phone, booking status, security deposit amount, whether that deposit is a card authorization or a charge, deposit status, the shop's policy text copied onto the booking, any amount the shop kept, the settlement reason, a Stripe Checkout session id, a payment intent id, a private manage link, when an unpaid hold expires, and, if the booking was cancelled, when and whether the client or the shop cancelled it.
- Payment references: a Stripe connected-account id, Checkout session id, and payment intent id. We do not store full card numbers. Stripe processes the card.
- A session cookie that keeps a shop owner logged in.
How we use it
We use this information to host the booking page, charge or refund a deposit under the shop's window, show the shop its calendar and deposit totals, and operate the trial. We do not sell personal information. We do not use it for advertising profiles.
Stripe
Deposits are direct charges on the shop's Stripe Connect Express account. Stripe's own privacy policy covers card data and the connected account. If you delete a Slotward account, we delete our copy of shop and client records and ask Stripe to delete the Express account when it will. Stripe may keep transaction records it is required to keep as a payment processor.
How long we keep it
We keep account, appointment, and rental records while the shop account exists. An appointment reservation lasts 35 minutes. An unpaid appointment hold is deleted within about 30 minutes after that reservation ends. An unpaid rental hold reserves the quantity for 35 minutes. An unpaid rental hold is deleted 30 days after it expires. A hold that has been paid stays until it is confirmed or refunded. Confirmed, returned, and cancelled bookings stay while the shop account exists. When a shop owner deletes their account, we delete the user, the shop, services, hours, appointments, and rental items and bookings, including client names and contact details stored here. After that deletion, cancellation survey answers are kept as the reason, plan status, how the cancellation happened (in the app, outside the app, or deleted the account), and the date, without the shop name, note, shop id, or subscription id.
Cookies
The session cookie is httpOnly and is used only to recognize the logged-in owner. The public booking page does not require an account cookie.
Contact
Montgomery Appworks LLC
9905 S Pennsylvania Ave Ste A
Oklahoma City, OK 73159
support@montgomeryappworks.com